Currently, we only offer domestic shipping within Pakistan. We are working on expanding our services to international customers in the future, so stay tuned!

Once your order has been shipped, you will receive a tracking number via email or SMS. You can track your package on the courier service's website for real-time updates.

We accept payments via Cash on Delivery (COD), Easypaisa and Bank Transfers. All payments are securely processed through trusted payment gateways.

We offer a 7-day returnand exchange policy on unused and undamaged items. If you're not satisfied with your purchase, you can return or exchange the product within 7 days. Please note that the delivery fee for returns or exchanges will be covered by the customer. Items must be in their original condition with all tags attached. To initiate the return or exchange, please contact us, and we’ll guide you through the process.

We provide size guides for our jewelry items, including rings, necklaces, and bracelets. Please refer to the sizing charts on each product page to find the perfect fit. If you're unsure, feel free to contact us, and we’ll be happy to assist you.

To ensure the longevity of your jewelry, avoid contact with water, perfume, and lotions. Store your pieces in a dry, cool place and clean them gently with a soft cloth. Keep them in a jewelry box or pouch to prevent scratching.

You can reach us at:

1. 1. Email:support@jewello.pk
   2. Phone:+92 300 1234567

We’re always happy to assist you with any inquiries or issues you may